Educational stream

Trouble talking to your leadership? Articulating and translating the challenges of asset management and reliability with your C-Suite  

Asset-intensive organizations often treat maintenance and capital investment decisions as operational necessities rather than strategic financial drivers. This session reframes asset lifecycle costing through the eyes of the CFO, examining how finance leaders evaluate asset portfolios, investment timing, risk exposure, and the true cost of reliability. Graham Macleod draws on his executive experience to unpack how asset performance decisions translate into shareholder value, capital allocation, and margin impact. Attendees will gain practical language, models, and framing to elevate asset management conversations in the boardroom.

Key takeaways:

• How CFOs view asset health, risk and performance through a financial lens
• How to communicate asset value and risk in terms that resonate with finance leadership
• The role of lifecycle costing in investment planning and capital stewardship
• Aligning maintenance, operations and finance around shared value outcomes

Graham Macleod, Former VP, Asset Integrity & Supply Chain

Round table - standard application of ISO 14224 in SAP

ISO 14224 is designed to bring consistency to how asset and maintenance data is structured, classified, and analysed. Yet many organisations struggle with its practical application inside SAP, leading to uneven deployment, unclear hierarchies, and reliability data that is difficult to trust or compare. This round table will explore the challenges of achieving a truly standard implementation and share guidance on how to align taxonomy, hierarchy design, and data collection practices to support stronger reliability and maintenance outcomes.

• Benefits and objectives from use of ISO 14224
• Pervasive issue - non-standard deployment
• Resulting data quality issues
• Guidance for standard application
• Technical hierarchy
• Reliability and maintenance data collection

Tony Ciliberti, Reliability Dynamics

Round table – real-world adoption of SAP Asset Performance Management

SAP Asset Performance Management (SAP APM) is positioned to help organizations move from reactive maintenance to data-driven, predictive decision-making. Yet success depends on clear use cases, data foundations, integration with work execution processes, and the operating model surrounding the technology. This round table invites an open discussion on where SAP APM delivers value today, how organizations are approaching adoption, and the lessons learned in aligning strategy, systems, people, and process for meaningful reliability improvement.

The discussion is also complemented with access to insight from real life SAP APM journeys. 

Discussion points:

• Identifying the right starting use cases for APM
• Data readiness and integration with EAM and mobile execution
• Connecting asset health insights to maintenance planning and scheduling
• Skills, roles, and change management for reliability-driven workflows
• Building a realistic roadmap for phased adoption and value realization

John Dang, SAP  I Amit Saxena, SAP 

Beyond maintenance - how AI is powering the next generation of asset management

As organizations face mounting pressure to improve uptime, sustainability, and cost efficiency, traditional maintenance models are no longer enough. Artificial Intelligence is reshaping Enterprise Asset Management (EAM) by moving operations from reactive and preventive to predictive and autonomous. In this session, we’ll explore how AI is transforming the asset lifecycle, from intelligent monitoring and predictive failure detection to automated work prioritization and decision support.  Attendees will see how machine learning, natural language processing, and digital twins can deliver measurable business outcomes, reduce downtime, and enhance reliability. The session will highlight real-world examples, practical use cases, and a roadmap for embedding AI into existing EAM strategies to unlock the full value of intelligent assets.

Hisham Gouda, SAP

SAP drop-in clinic: Strategy for EAM in SAP S/4HANA

Following on from yesterday’s keynote, this session is an open, practical clinic led by SAP and focused on helping you understand the overall strategy for Enterprise Asset Management in SAP S/4HANA.

We’ll start with a short “show and tell” of what’s new and possible in S/4HANA EAM, followed by an overview of SAP’s roadmap, clean core principles, migration considerations and the role of BTP and Intelligent Asset Management. After that, it becomes your session — an “ask me anything” forum where you can get direct answers to your challenges, plans or transformation questions.

Hemant Rathod, SAP

Round table – choosing the right mobile strategy with SAP FSM and SAP Service and Asset Manager

SAP Field Service Management (FSM) and SAP Service and Asset Manager (SSAM) both play important roles in supporting work execution, technician enablement, and service outcomes. The challenge for many organizations is understanding where each solution fits, how to align them with maintenance and service workflows, and how to design an architecture that supports both current needs and future growth. This round table provides an open forum with SAP experts to discuss real-world deployment considerations, use case alignment, integration patterns, and lessons learned when selecting and rolling out these solutions.

Discussion points:

• Core differences in use cases between FSM and Service and Asset Manager
• How to decide which solution best supports your operational model
• Integration with SAP S/4HANA and backend maintenance processes
• Lessons learned from recent customer rollouts
• Building a roadmap that avoids rework and aligns with SAP’s product direction

Jirong Wang, SAP I Kunal Mehta, SAP  I  Jeff Bonnell, SAP

Utility industry round table - building the resilient grid: smarter connections, stronger assets

As utilities race to meet surging energy demand and integrate distributed generation, they face growing pressure to deliver new customer connections quickly – without compromising grid reliability or asset performance. Every new connection adds not just a customer, but a complex set of assets that must be planned, installed, maintained, and optimized across their lifecycle.

In this session, discover how SAP is enabling utilities to unify connection management with asset and service management. Learn how next-generation workflows, data-driven insights, and integrated work execution tools help utilities:

• Streamline the end-to-end process from connection request to commissioning
• Enhance visibility of network assets and maintenance priorities
• Optimize field resources and scheduling for new installations and upgrades
• Improve asset performance, reliability, and lifecycle planning
• Increased data transparency for customer and utility stakeholder
• Lower cost per connection

Explore how SAP’s intelligent solutions connect the dots between customer demand, operational execution, and asset integrity – creating a more resilient, efficient, and customer-focused utility network.

Susanne Bottemanne, SAP

Round table – materials, materials, materials – getting the foundations right

Building on the themes introduced in yesterday’s keynote on the critical role of data foundations in asset management, this round table turns its focus specifically to materials master data, spare parts cataloguing, and inventory accuracy. These are often the hidden constraints that limit maintenance efficiency and inflate cost. Inconsistent naming conventions, incomplete BOMs, and poor catalogue governance frequently undermine planning, scheduling, and reliability efforts. This session will explore practical, real-world approaches to improving materials structures in SAP, including where to start, what to prioritize, and how to sustain improvements over time.

Discussion points:

• Common causes of materials data inconsistency and duplication
• Why accurate materials data underpins planning, scheduling, and reliability
• Practical approaches to cataloguing and standardization
• Governance models that prevent data degradation

• Quick wins vs. long-term structural improvements

Justin Lester I Tim McLain, Lexin Solutions

From dispatch to delivery – orchestrating seamless field operations

In the oilfield services industry, the ability to execute flawlessly across remote and dynamic environments is crucial. Every handoff, from dispatch to delivery, must be orchestrated with precision, transparency, and speed.  This session examines how SAP’s integrated ecosystem is transforming remote field logistics by connecting people, assets, and materials across the entire service value chain. 

Discover how solutions such as field logistics, SAP Field Service Management, SAP Asset Manager, and SAP Business Technology Platform enable real-time visibility, intelligent scheduling, and mobile execution in the world’s most demanding operations. Through industry-proven examples, we’ll demonstrate how oilfield service providers can reduce downtime, optimize utilization, and improve safety and sustainability, turning digital field execution into a strategic advantage.

Alexei Ermakov, SAP